FAQs

 

Shipping and Order Information:

• Free shipping for all orders
• Order processing takes 3-5 business days
• Delivery usually occurs within 7-10 business days

Order Modifications:

• Changes or cancellations allowed within 24 hours of purchase
• Email [email protected] with “CHANGE MY ORDER” or “CANCEL MY ORDER” in the subject line and include your full name and order number

Media Inquiries:

• Contact [email protected] for press-related questions

USA Orders:

• No additional fees or duties for domestic shipping

Payment Options:

• Major credit cards and PayPal accepted
• Includes PayPal, American Express, Mastercard, and Visa

Returns and Refunds:

• Unsatisfied customers can return products for a refund

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Contact Information

Email: [email protected]

Phone: +1 845 917 8624

Customer Service Hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Standard Time (EST)

Address: 500 Texas Ave, Houston, TX 77002, United States